What are the availabe shipping methods?
We provide 3 choices, PosLaju, SkyNet and Nationwide Express. As you place your orders, you will be requested to choose your preferable courier service.
Does Organotrix handle International Orders?
No, we don't. Our products are sent only around Malaysia except for Sabah & Sarawak.
Can the delivery address be changed after I have placed my order?
Once the order is registered, you cannot make any alterations. However, address alteration requests may be accommodated within 24 hours of placing the orders. You may send your alteration request to firstname.lastname@example.org and the needful will be done. However in the event that the products has been processed and sent, no changes in delivery address will be entertained.
Will a tracking number be issued for my shipment?
Yes. A tracking number will be sent to you via email as soon as your product(s) has been posted.